Effective Date: Jan 1, 2026
BLACKMARK (“BLACKMARK,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly collecting, using, disclosing, and protecting personal information.
This Privacy Policy explains how we handle personal information when you visit our website, submit an inquiry, request a quote, engage our creative services, communicate with us, or otherwise interact with BLACKMARK.
Depending on how you interact with us, we may collect the following information:
Contact Information: Your name, business name, telephone number, email address, location, billing address, and other contact details.
Project Information: Details about your branding, logo design, website, landing page, business card, printing, or graphic design project. This may include your business objectives, budget, timeline, design preferences, brand assets, reference materials, photographs, written content, and other information you provide.
Website and Account Information: Information and access permissions you voluntarily provide to help us design, develop, configure, or maintain your website or related digital services. Where access credentials are necessary, we encourage the use of secure sharing methods and appropriately limited account permissions.
Transaction Information: Information relating to quotations, proposals, contracts, invoices, deposits, payments, refunds, and purchased services. Payment information may be processed by third-party payment providers rather than stored directly by BLACKMARK.
Website and Device Information: Technical information such as IP addresses, browser types, devices, operating systems, referring websites, pages visited, and interactions with our website.
Communications: Information shared through contact forms, emails, telephone calls, text messages, project discussions, feedback, and other communications.
We may use personal information to:
We seek to identify the purposes for collecting personal information and obtain meaningful consent where required by applicable Canadian privacy legislation.
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to support website functionality, understand visitor behaviour, improve performance, and evaluate advertising campaigns.
These technologies may collect information including IP addresses, device information, browser details, referring websites, pages visited, and website interactions.
We may use third-party analytics and advertising services, including services provided by Google, where implemented.
You may manage certain cookies through your browser settings and any applicable privacy or consent controls available on our website.
BLACKMARK may work with third-party service providers to operate our business and deliver services, including:
These providers may receive information reasonably necessary to perform their services.
Where BLACKMARK develops or manages a client's website, the website may also rely on third-party hosting, form processing, analytics, integrations, or other technologies selected or approved for that project.
Third-party providers may operate outside Canada. Where personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
We remain responsible for personal information under our control and take reasonable steps to protect information shared with service providers.
Clients may provide BLACKMARK with business information, logos, photographs, documents, website content, branding materials, and other project-related assets.
We use these materials for the purposes of providing the requested services, communicating about the project, and fulfilling our contractual obligations.
Clients are responsible for ensuring that they have the necessary rights and permissions to provide materials for use in their projects.
Where client materials contain personal information about third parties, we expect clients to provide that information in accordance with applicable privacy requirements.
We do not claim ownership of client-provided personal information merely because it is submitted for a project.
BLACKMARK may showcase completed creative work, including logos, brand identities, business cards, website designs, and other deliverables, in our portfolio, website, social media, and promotional materials, where permitted by our agreements with clients and applicable law.
We seek appropriate authorization before publicly disclosing confidential project information or personal information that is not otherwise intended for publication.
Clients may contact us regarding privacy concerns involving portfolio materials.
We do not sell or rent your personal information.
We may disclose personal information:
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable contractual, accounting, tax, legal, and business obligations.
Project files, design assets, correspondence, invoices, and other records may have different retention periods depending on their purpose and applicable requirements.
When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.
We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we handle.
These may include access controls, account authentication, secure communication practices, and restricted access to project information.
However, no electronic transmission, website, or data storage system can be guaranteed to be completely secure.
Subject to applicable law, you may contact BLACKMARK to:
If you receive promotional emails from BLACKMARK, you may unsubscribe using the instructions provided in those communications or by contacting us directly.
Our website may contain links to third-party websites, platforms, and services.
These third parties maintain their own privacy policies and practices, which BLACKMARK does not control.
Websites developed by BLACKMARK for clients may also have separate privacy policies governing the collection and use of information by those clients.
Unless otherwise agreed, the client operating a completed website is responsible for establishing appropriate privacy notices, consent mechanisms, and compliance practices for its own business operations.
Our website and services are intended primarily for businesses, entrepreneurs, and adults seeking professional creative services.
We do not knowingly collect personal information directly from children for marketing or service purposes.
We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or applicable legal requirements.
When changes are made, the effective date at the top of this page will be updated.
We encourage visitors to review this policy periodically.
For questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:
BLACKMARK
Ontario, Canada
Email: hello@blackmark.ca
Website: https://blackmark.ca/